Legal

Cookie Policy

Last updated: 1 June 2026  ·  Effective: 1 June 2026

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the site to remember information about your visit — such as your preferred language, session state, or authentication token — making your next visit easier and the site more useful to you.

Similar technologies — including pixel tags, web beacons, local storage, and device fingerprinting — may also be used and are collectively referred to as "cookies" throughout this policy.

2. Who Sets Cookies on This Site?

app-airwallex ("we", "our", "us") operates this website and API platform. We set first-party cookies directly. We also permit selected third-party providers to set cookies in connection with analytics and marketing services — these are described in Section 5.

3. Types of Cookies We Use

Always Active

Strictly Necessary

Required for the website and platform to function. Without them, services such as secure login, API key management, and payment processing cannot operate. These cookies cannot be disabled.

  • Session authentication tokens
  • CSRF protection cookies
  • Load-balancing identifiers
  • Cookie-consent preference record
Optional

Analytics & Performance

Help us understand how visitors interact with our platform — which API documentation pages are most visited, where users drop off, and how performance can be improved.

  • Page view and session duration tracking
  • Error and latency monitoring
  • Funnel and conversion analysis
Optional

Marketing & Advertising

Used to show relevant content and advertisements about app-airwallex's global payments infrastructure across third-party platforms. They may track your browser across other sites.

  • Retargeting and remarketing pixels
  • Ad frequency capping
  • Conversion attribution

4. Why We Use Cookies

  • To keep you securely signed in to your app-airwallex account and API console.
  • To remember your preferences and settings across sessions.
  • To measure platform performance and identify areas for improvement.
  • To deliver targeted information about our payment infrastructure products to relevant audiences.
  • To comply with fraud prevention and financial regulatory obligations.

5. Third-Party Cookies

The following third parties may set cookies when you use our platform. Their data practices are governed by their own privacy and cookie policies:

ProviderPurposeType
Google AnalyticsWebsite analytics & performanceAnalytics
Google AdsRemarketing & conversion trackingMarketing
LinkedIn Insight TagB2B audience analytics & adsMarketing
SegmentCustomer data platform & event trackingAnalytics
IntercomIn-app support & messagingFunctional

6. Cookie Retention Periods

Cookies are classified as either session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period). Strictly necessary session cookies expire immediately on browser close. Analytics and marketing cookies are generally retained for 13 months or less, in line with regulatory guidance. You can view and delete specific cookies at any time via your browser settings.

7. How to Manage or Disable Cookies

You have several options to control cookies:

  • 1Cookie Preference Centre: Use our on-site consent banner to accept or reject optional cookie categories at any time. Your choice is saved in a strictly necessary cookie.
  • 2Browser Settings: Most browsers allow you to block or delete cookies. See the support pages for Chrome, Firefox, Safari, Edge, and Opera for instructions.
  • 3Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) to prevent your data from being used by Google Analytics.
  • 4Ad Industry Opt-Outs: Visit youronlinechoices.eu (EU/UK) or optout.aboutads.info (US) to opt out of interest-based advertising from participating networks.

Note: Disabling strictly necessary cookies will impair core platform functionality, including API authentication and secure payments. We recommend keeping them enabled.

8. Your Consent

When you first visit our platform, a cookie consent banner is displayed. By clicking "Accept All", you consent to the use of analytics and marketing cookies in addition to strictly necessary cookies. By clicking "Manage Preferences", you can make granular choices by category. By clicking "Reject All Optional", only strictly necessary cookies will be set.

You may withdraw or change your consent at any time by accessing the Cookie Preference Centre via the link in the website footer. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, seek fresh consent. We encourage you to review this page periodically.

10. Contact Us

If you have questions about our use of cookies or wish to exercise your data rights, please contact our Privacy team:

app-airwallex Privacy Team

Email: [email protected]

Post: app-airwallex, 1 Market Street, Suite 900, San Francisco, CA 94105, United States

For more information on how we handle your personal data, please review our Privacy Policy and Terms of Service.

© 2026 app-airwallex. All rights reserved. This Cookie Policy applies to app-airwallex's website and API platform.

app-airwallex

Global Payments Infrastructure, Powered by API. Move money across borders at the speed of code.

© 2026 app-airwallex. All rights reserved.